Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Windows & Waves (the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms, our Privacy Policy, and our Medical Disclaimer. If you do not agree, you may not access or use the Service.

Windows & Waves provides tools for personal self-tracking, including but not limited to symptom tracking, medication logging (including dosage and timing), journaling, and the generation of analytics and visualizations based on user-provided data.

The Service processes user-entered data to produce summaries, charts, and insights across categories such as symptom logs, medication logs, wave logs, and daily check-ins. Certain features, including basic tracking and data export, may be available at no cost, while additional features, including advanced analytics and enhanced export functionality, may require a paid subscription.

The Service may also include informational tools and content, such as medication-related information, tapering calculators, and educational materials. All such content is provided for informational purposes only.

Windows & Waves does not verify the accuracy, completeness, or reliability of user-submitted data or generated outputs. The features and functionality of the Service may be modified, updated, or discontinued at any time without notice.

The Service may rely on third-party service providers to support functionality, hosting, data storage, and other operations.

Windows & Waves does not provide medical advice, diagnosis, or treatment.

The Service is provided for informational and self-tracking purposes only and is not a substitute for professional medical advice. Always consult a qualified healthcare provider before making decisions regarding medications, treatment, or health conditions.

If you believe you are experiencing a medical emergency, call 911 or your local emergency number immediately.

For more information, please review our Medical Disclaimer.

You must be at least 18 years old to access or use the Service. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement and that all information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information and to keep your account information up to date.

You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably determine pose a risk to the Service or other users.

Windows & Waves offers both free and paid features. Core functionality, including data tracking, informational tools, and data export in table format, is available at no cost.

Certain features, including advanced analytics and enhanced export functionality (such as graphical exports in PNG or SVG format), are available through a paid subscription (“Pro”).

Pro is offered as a monthly subscription at a rate of $4.99 per month and will automatically renew on a recurring basis unless canceled prior to the next billing cycle.

Pro subscriptions may include a free trial period of 14 days. If not canceled before the end of the trial period, the subscription will automatically convert to a paid subscription and you will be charged the applicable subscription fee.

From time to time, Windows & Waves may offer promotional access to Pro features, including access for invited feedback users. Such users may receive temporary access to Pro features at no cost for a specified period (for example, during a feedback program and for a limited period thereafter). Promotional access is granted at our discretion and may be modified or revoked at any time.

Billing and payment processing are handled by third-party providers (such as Stripe). By purchasing a subscription, you agree to the terms and conditions and privacy policies of such third-party providers. For more information, please review Stripe’s Terms of Service and Privacy Policy.

You are responsible for managing your subscription and canceling prior to renewal if you do not wish to continue. Except where required by law, all payments are non-refundable.

We reserve the right to modify subscription pricing, features, or eligibility for promotional access at any time, with reasonable notice where required.

You agree not to misuse the Service or use it in any manner that could harm, disrupt, or interfere with the operation of the Service or other users. Prohibited activities include, but are not limited to:

• Attempting to access accounts or data that do not belong to you
• Reverse engineering, decompiling, or attempting to extract the source code of the Service
• Interfering with or disrupting the integrity or performance of the Service
• Using the Service for any unlawful, harmful, or abusive purpose
• Uploading or transmitting viruses, malware, or other harmful code
• Using automated systems (such as bots or scripts) to access or interact with the Service in a manner that exceeds normal use

You retain ownership of the data you submit to the Service (“User Content”). You grant Windows & Waves a limited, non-exclusive, worldwide license to host, store, process, and display your User Content solely as necessary to provide, maintain, and improve the Service.

You are solely responsible for your User Content and represent and warrant that you have all necessary rights to submit such content and that it does not violate any applicable laws or third-party rights.

The Service, including its software, design, logos, and content (excluding User Content), is owned by Windows & Waves and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the Service without prior written permission from Windows & Waves.

All rights in the Service not expressly granted to you are reserved by Windows & Waves.

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Windows & Waves disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

Windows & Waves does not warrant that the Service will be uninterrupted, secure, or error-free, or that any data, analytics, or results generated by the Service will be accurate, complete, or reliable.

To the maximum extent permitted by law, Windows & Waves and its affiliates, officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or use, whether incurred directly or indirectly, arising out of or related to your access to or use of the Service.

To the maximum extent permitted by law, the total liability of Windows & Waves for any claims arising out of or relating to the Service will not exceed the amount you paid, if any, to use the Service in the twelve (12) months preceding the event giving rise to the claim.

You may stop using the Service at any time.

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or if we reasonably determine it is necessary to protect the Service or its users.

Upon termination, your right to use the Service will immediately cease. Windows & Waves will not be liable to you for any termination of your access to the Service.

We may update these Terms from time to time. If we make material changes, we will update the effective date and may provide notice within the Service.

By continuing to access or use the Service after such changes become effective, you agree to be bound by the updated Terms.

You agree to indemnify, defend, and hold harmless Windows & Waves and its affiliates, officers, employees, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Service, your User Content, or your violation of these Terms.

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

These Terms, together with the Privacy Policy and Medical Disclaimer, constitute the entire agreement between you and Windows & Waves regarding the Service.

If you have any questions about these Terms, please contact support@windowsandwaves.com.